When someone dies, their mail keeps coming. Letters from banks, government agencies, clubs, or services they forgot to cancel often continue to arrive for months—or even years. It’s easy to overlook, but setting up a mail redirection is a simple step that makes a big difference.
Here’s why it matters, and how Fairlight can help.
Why redirecting mail matters
Protects sensitive information: Unattended mailboxes can be a target for fraud or identity theft.
Keeps you informed: Important letters—like bills, refunds, or legal notices—can help identify accounts or responsibilities you didn’t know existed.
Buys you time: You don’t have to rush to notify every provider at once. Redirecting mail gives you breathing space.
Prevents distressing surprises: No one wants to find out about a loved one’s unresolved account from a final notice or overdue bill.
How to redirect mail in NZ
To redirect mail, NZ Post requires:
A completed redirection form
A certified copy of the death certificate
Proof that you have the authority to act (e.g. executor, next of kin, or signed Authority to Act form)
You can do this online or by visiting a post shop, but the paperwork can feel like a hassle—especially when you're already overwhelmed.
Who should mail be redirected to?
You can choose to redirect the mail to:
Yourself (as next of kin or support person)
The executor
A solicitor or estate administrator
Wherever it needs to go, we’ll ensure it gets there securely and promptly.
A small action with a big impact
It might seem like a minor step, but redirecting mail sets everything else in motion. You gain visibility, control, and peace of mind—without needing to dig through someone’s letterbox each week.
👉 Need help getting mail redirected and admin under control? → Contact Us
👉 Prefer to handle it yourself? Visit NZ Post → https://www.nzpost.co.nz/tools/mail-redirect
